Return And Refund Policy

Our Refund Policy – A Sustainable Approach

At Journey Joy™, we are committed to sustainability, which is why we focus on minimizing unnecessary returns, as they contribute to carbon emissions. Instead of returning an item, we offer you the option of receiving a full refund, which helps reduce our environmental impact.

To request a refund, please follow these simple steps:

  1. Contact us at [email protected]

  2. Include a photo of the item so we can verify your request.

Once your refund is processed, you have two options:

  • Keep the item and enjoy it as a gift, or

  • Consider donating it to someone who might benefit from it.

We appreciate your support in our efforts to promote sustainability while ensuring you’re satisfied with your purchase.